Treasure AI Terms, Conditions, and Policies
Index
General Service Terms
- Terms of Service for Treasure AI Customers
- Terms of Service for End Customers of Treasure AI’s Resellers
- Customer Support Exhibit
- Service Availability Exhibit
- Data Processing Addendum
- Data Security Addendum
- List of Sub-processors
Product-Specific Terms
- AEP P+B Unit Definition
- AEP + AI Suites Fair Usage & Performance Policy
- Al Credits Definition
- AI Terms
- AI Acceptable Use Policy
- Treasure Al Studio Supplemental Terms
- Treasure Al Voice Supplemental Terms
- Treasure AI Experience Terms
- Email Marketing Acceptable Use Policy
- Treasure AI SMS/Messaging Terms
Miscellaneous
General Service Terms
Terms of Service for Treasure AI Customers
Terms of Service
Updated: May 6, 2026
Terms of Service for End Customers of Treasure AI's Resellers
Reseller End Customer/User Terms of Service
Updated: November 15, 2023
Customer Support and Service Availability
Customer Support Exhibit
Updated: October 7, 2025 *
Service Availability Exhibit
Updated: October 7, 2025*
*NOTE: The previous version of our Customer Support and Service Availability exhibit (which combined our Customer Support and Service Availability commitments) will continue to apply to customers who purchased Services on or prior to October 6, 2025, up until the time of their next renewal, at which point it will be replaced by the two separate documents referenced above:
Customer Support and Service Availability
Updated: August 13, 2024
Customer Support Exhibit:
Version dated October 7, 2025
Service Availability Exhibit:
Version dated October 7, 2025
Combined:
Version dated August 13, 2024
Version dated November 15, 2023
Version dated April 15, 2021
Version dated March 24, 2021
Data Processing Addendum
DPA
Updated: May 06, 2026
Data Security Addendum
DSA
Updated: May 6, 2026
List of Sub-processors
Product-Specific Terms
AEP + AI Suites Pricing Model
AEP P+B Unit Definition
Updated: September 25, 2025
AEP + AI Suites Fair Usage & Performance Policy
Updated: July 31, 2025
AI Credits Definition
Updated: September 9, 2026
ICDP P+B Definition version dated September 25, 2025
ICDP P+B Definition version dated July 31, 2025
ICPD + Al Suites Fair Usage & Performance Policy version dated July 31, 2025
AI Credits Definition version dated September 9, 2026
AI Credits Definition version dated February 24, 2026
AI Suite Credits Definition version dated January 14, 2026
AI Suite Credits Definition version dated October 24, 2025
AI Terms
AI Terms
Updated: September 24, 2025
AI Acceptable Use Policy
AI Acceptable Use Policy
Updated: April 20, 2026
Treasure Al Studio Supplemental Terms
Treasure Al Studio Supplemental Terms
Updated: April 20, 2026
Treasure Al Voice Supplemental Terms
Treasure Al Voice Supplemental Terms
Updated: April 20, 2026
Treasure AI Experience Terms
Treasure AI Experience Terms
Updated: June 8, 2026
Email Marketing Acceptable Use Policy
Email Marketing Acceptable Use Policy
Updated: June 30, 2025
SMS/Messaging Terms
SMS/Messaging Terms
Updated: September 4, 2026
Miscellaneous
Partner Sandbox Terms of Use
Partner Sandbox Terms of Use
Updated: January 27, 2025
Terms of Use for Treasure AI Websites
Website Terms of Use
Updated: October 1, 2025
Description of Products
Description of Products
Updated: July 8, 2026